Category Archives: Inside Sales

hiring for inside sales

Tips for Hiring The Right Inside Sales Representative

Buyers are waiting longer and longer to interact with your company’s sales representatives. When they do finally fill out the request for a demo or contact form, you want top-notch talent on the phone and sending emails to these prospects. You probably have some great performers on your team. Did you luck into those hires, … Continue reading Tips for Hiring The Right Inside Sales Representative

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sales process audit

Perform a Routine Sales Process Audit for More Sales Success

Imagine that a sales rep from the 1980’s magically transports into a sales team operating today. Perhaps that rep would find fellow salespeople still listening to Journey or Whitney Houston, leaving him to suppose that not a lot has changed. Once this time traveler settles down to work, he will confront CRM tools, Slack chats, … Continue reading Perform a Routine Sales Process Audit for More Sales Success

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guessing-or-asking-customers

Are You Guessing or Asking What Your Customers Want?

If you have the opportunity to gather insider information that can help you to achieve your goals, why wouldn’t you? Assuming is a horrible business practice. Invalid and incomplete assumptions can lead you down an empty rabbit hole, and in the case of inside sales, away from closing a deal. Conduct the research, fill your … Continue reading Are You Guessing or Asking What Your Customers Want?

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text prospecting

Text Prospecting: Proceed and be Bold

By Josiane Feigon Inside salespeople are the early adopters of new ways of prospecting. As they struggle to survive in today’s dying telephone culture, they’re still in the business of getting a response. Text prospecting is one of the fastest ways to get responses (text messages are read within the first 5 seconds), increase connectivity, confirm … Continue reading Text Prospecting: Proceed and be Bold

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sales objection rebuttals

Objection Rebuttals to the 10 Most Common Objections

By Josiane Feigon We are selling in a volatile economy, which means you can expect more of everything. More competitors, more excuses, more objections. These sales objections are delivered in various ways from phone to email to texting, but over the years, these objections have stayed the same. Categories of Objections Objections haven’t changed in many … Continue reading Objection Rebuttals to the 10 Most Common Objections

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Inside Sales Techniques

9 Inside Sales Techniques to Get Over Your Fear of Cold Calling

It’s astonishing how intimidating it can be to pick up a phone and start dialing numbers, but it happens to many people. Business owners often feel the effects of cold call reluctance in high costs and high turnover rates of salespeople. Sales representatives averse to cold calling are often stressed and frustrated as they’re struggling … Continue reading 9 Inside Sales Techniques to Get Over Your Fear of Cold Calling

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Improve Lead Follow-Ups

How to Improve Lead Follow-Ups and Secure the Sale Below Par

If I go to the driving range and hit 1,000 golf balls it doesn’t make me Tiger Woods. I could’ve done it wrong 999 times. The same principle is true for inside sales representatives. It’s not about the quantity of sales calls, it’s about the quality of your swing and follow through. Persistence is key … Continue reading How to Improve Lead Follow-Ups and Secure the Sale Below Par

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inside sales

Webinar Recap: Why Traditional CRM Fails Inside Sales Organizations

Upon its initial introduction, CRM (Customer Relationship Management) software was innovative. But that was at least 30 years ago, and technologies have substantially changed since then. Today CRM is a default tool in many inside sales organizations, but it’s acting as more of a problem to be overcome than a solution. This tool of the … Continue reading Webinar Recap: Why Traditional CRM Fails Inside Sales Organizations

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