Despite many claims about the “death” of cold calling, 92% of customer interactions still take place over the phone. Initial sales calls usually last for 30-40 seconds. In this limited time, your team should be able to make a fantastic impression on your prospects. Here are a few proven techniques that can help your team … Continue reading Cold Calling: What Kind of First Impression Are You Making on Prospects?
Imagine a baseball player that has a bad day… he strikes out multiple times, and when he does finally make contact with the ball he hits a foul. Does he give up baseball because of one awful game? No. Everyone faces frustrations now and then, and that carries over into the challenging world of inside sales. … Continue reading Sales Call Tips: One Bad Sales Call Doesn’t Define Your Ability to Sell
New reps come in with one of two mindsets. Either “let’s do this, I’m ready to dial and smile,” or “what if they hang up on me or even worse, say no?” The potential of rejection for novice sales representatives can be debilitating. It’s management’s job to help new hires tackle their cold calling fears. … Continue reading Helping New Reps Overcome the Fear of Rejection
The proof is out there – cold calling isn’t dead. But take a quick look around the Internet, and you’ll also find plenty of naysayers with little evidence to back their claims. Maybe these individuals are scared to pick up the phone because they’re worried they’ll get a no. If making a call will get … Continue reading What’s with the Cold Calling is Dead Conspiracy?
Telemarketing is a highly competitive field, keeping leading positions in this environment needs to embrace rapid technology changes, growing customer demands and a lead management software to remain invaluable. Reps normally determine selling success by effectiveness and, thus, the business becomes critical in the minds of its customers based on the quality of lead’s interactions. … Continue reading 8 Benefits of CRM for Telemarketing; Auto-dialing Alone Just Won’t Cut It
The goal of a salesperson is to engage in quality conversations with suitable prospects and help guide those prospects to a decision that solves a need or want. A salesperson seeks to gain the trust and confidence of the prospects they engage by acting as a trusted advisor throughout the buying process. A big part … Continue reading How to Use Logical-branch Scripting to Increase Sales
Cold calling is an effective sales tool with a bad name. Even when poorly executed, cold calling works albeit with some collateral damage. When done properly, cold calling can become the start of a long-term relationship with your leads — many of whom will convert into customers. The Dumb Way to Make Cold Calls: Stick … Continue reading Cold Calling is Not for Dummies
Voicemail and email, when used together in rapid succession, can be an effective combination when reaching out to prospects, leads, and customers. This one-two punch could lead to a “knock out,” resulting in more sales and stronger relationships. According to FreeDictionary.com, a one-two punch in boxing is a combination of two blows delivered in rapid … Continue reading Voicemail and Email: The One-Two Punch
So, you are an insurance salesperson who relies on sales by phone. You know we live in a fast-paced world that is all about convenience. You can binge watch a whole season of a favorite television show in a single weekend. You can order food online and get it at your home in less than … Continue reading The Pro’s Guide to Insurance Sales by Phone
The sales voicemail is one of the more powerful tools a sales person has in their arsenal. Coincidentally it is also the one most underused and also misused. I believe the reason for this is two-fold – it’s a time consuming repetitive task for the salesperson that yields a low response rate, and it’s very … Continue reading The Top Performer’s Sales Voicemail Playbook