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auto dialer software for call centers
Building a Better Lead Management Community - VanillaSoft

Call Center Tips and Tools for Your Sales Team

Successful businesses build their call centers on a foundation of talent, technology, and training. Employing competent sales talent and providing them with proper training will set your company up for success. Productive and efficient teams also have access to the right technology. Automated utilities, such as auto dialer software for call centers, help keep your team … Continue reading Call Center Tips and Tools for Your Sales Team

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Opening Sales Statements
Building a Better Lead Management Community - VanillaSoft

Creating Opening Sales Statements that Earn You Time

By Josiane Feigon In today’s new normal reality, connect rates are dropping. The customer sees the phone as a rude interruption, yet we continue to robo-dial in hopes of getting a LIVE person on the phone. And in those valuable six seconds when your prospect picks the phone only to hear the inside sales rep … Continue reading Creating Opening Sales Statements that Earn You Time

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Building a Better Lead Management Community - VanillaSoft

Boost Sales Performance with Sales Lead Tracking

Companies that apply CRM software and other sales lead tracking systems have a higher lead-to-close ratio. We’ve seen it here at VanillaSoft countless times.  An organization’s overall productivity level and bottom-line are significantly impacted by using a lead tracking software. Those that are fumbling between multiple spreadsheets are missing out and likely losing sales from … Continue reading Boost Sales Performance with Sales Lead Tracking

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Selling insurance over the phone
Building a Better Lead Management Community - VanillaSoft

How to Sell Insurance Over the Phone

Selling insurance over the phone can be hard work and requires perseverance to continue after getting a not so desirable response. You simply will not be able to close a deal on every call. Some prospects will take a little more work to turn into buyers. However, with a little know-how and the assistance of … Continue reading How to Sell Insurance Over the Phone

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Inside Sales Techniques
Building a Better Lead Management Community - VanillaSoft

9 Inside Sales Techniques to Get Over Your Fear of Cold Calling

It’s astonishing how intimidating it can be to pick up a phone and start dialing numbers, but it happens to many people. Business owners often feel the effects of cold call reluctance in high costs and high turnover rates of salespeople. Sales representatives averse to cold calling are often stressed and frustrated as they’re struggling … Continue reading 9 Inside Sales Techniques to Get Over Your Fear of Cold Calling

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Improve Lead Follow-Ups
Building a Better Lead Management Community - VanillaSoft

How to Improve Lead Follow-Ups and Secure the Sale Below Par

If I go to the driving range and hit 1,000 golf balls it doesn’t make me Tiger Woods. I could’ve done it wrong 999 times. The same principle is true for inside sales representatives. It’s not about the quantity of sales calls, it’s about the quality of your swing and follow through. Persistence is key … Continue reading How to Improve Lead Follow-Ups and Secure the Sale Below Par

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lead management and sales performance
Building a Better Lead Management Community - VanillaSoft

How Lead Management Software and Sales Performance Go Hand In Hand

Would you try to plant a garden without a shovel? You certainly could try, but if there are rocks and other obstacles in the soil you won’t be as successful as if you were equipped with the right tools. So why would you let your sales team work without the proper tools, -i.e. Lead Management … Continue reading How Lead Management Software and Sales Performance Go Hand In Hand

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inside sales
Building a Better Lead Management Community - VanillaSoft

Webinar Recap: Why Traditional CRM Fails Inside Sales Organizations

Upon its initial introduction, CRM (Customer Relationship Management) software was innovative. But that was at least 30 years ago, and technologies have substantially changed since then. Today CRM is a default tool in many inside sales organizations, but it’s acting as more of a problem to be overcome than a solution. This tool of the … Continue reading Webinar Recap: Why Traditional CRM Fails Inside Sales Organizations

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lost sales
Building a Better Lead Management Community - VanillaSoft

Frustrating and Avoidable Causes of Lost Sales Opportunities

Nothing is worse than forecasting your sales for the month and then losing the sale you were most sure of closing. According to research from IDC, 85% of sales representatives struggle to meet their quotas. In this article let’s take a look at a few possible causes of lost sales and how getting past the … Continue reading Frustrating and Avoidable Causes of Lost Sales Opportunities

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Inside Sales Pitch
Building a Better Lead Management Community - VanillaSoft

How to Improve Your Inside Sales Pitch Effectiveness

You wouldn’t pick up the phone to call a client without having a little background information on them, so why wouldn’t you take the time to practice your inside sales pitch a little bit first too? The better you know what you’re planning to say the more comfortable you’ll be with infusing your personality into … Continue reading How to Improve Your Inside Sales Pitch Effectiveness

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